Frequently Asked Questions

Luxury Brand Marketing is an exclusive global digital marketing agency for luxury brands. Backed by 29 years inside the luxury trade, the world’s most prestigious houses trust us to grow online — discreetly, beautifully, and with results worth showing. We build the websites, the campaigns, and the strategy that carry a luxury brand’s standard online, turning quiet admiration into measurable growth.

A luxury brand marketing agency guides the digital growth of prestige brands and retailers — websites and ecommerce, paid media and SEO, and the strategy that ties it all together — while protecting the standards and discretion luxury requires. Our focus is the right, qualified clientele, not sheer volume.

Luxury is its own discipline, and we work only in luxury. We already understand brand compliance, the advertising rules of major maisons, and the expectations of high-net-worth clientele — so you never pay to teach us your market.

Yes. We are a global luxury digital marketing agency, working with luxury brands and retailers across the United States, Canada, the Caribbean, and beyond. We support partners wherever they are located.

We focus exclusively on luxury. Our work spans fine jewelry and Swiss watches, luxury real estate, yachts and marine, fashion and beauty, luxury travel and hospitality, equestrian, farms, and ranches — and we welcome prestige brands and retailers across every corner of the luxury world. If your category lives in luxury, let’s talk.

We work across three areas. Website Development & Ecommerce — design, development, migrations, and conversion optimization. Marketing & Growth — Google Ads & PPC, Meta Ads, paid media, and SEO engineered for the high-net-worth luxury buyer. Strategy & Consulting — fractional marketing direction, social media consulting, co-op programs, luxury retail strategy, and a live performance dashboard connected directly to your accounts by API.

Yes. Website design, development, migrations, and conversion optimization are core to what we do. We build refined, high-performing sites engineered to luxury standards — including the brand-compliance requirements that Swiss watch and prestige maisons demand.

A luxury website is judged the way the brand is — perceived on craft, restraint, and performance. Beyond looking the part, it must honor each maison’s brand guidelines, load fast, and turn admiration into qualified inquiries without ever compromising prestige.

Yes. We offer social media consulting for luxury brands — helping you and your team build the right strategy, standards, and structure to run social properly and on-brand, so your presence reinforces the brand rather than diluting it.

SEO is part of our Marketing & Growth practice. We build and grow your search visibility the right way — earning qualified, high-intent traffic suited to a luxury audience, rather than chasing volume.

Engagements are scoped to your goals — whether you need a website, ongoing marketing, or strategic direction, and across how many channels. We price to the engagement rather than a flat number, and we are clear about scope up front.

Advertising spend is separate from our management and service fees, and is paid per platform. This keeps your media budget transparent and entirely your own.

Our standard hours are Monday through Thursday, 9:00 AM to 5:00 PM ET. Fridays are reserved for technical support — working through platform support tickets and issues across Google, Meta, Instagram, TikTok, Pinterest, LinkedIn, and X — on behalf of our clients.

We manage it directly. When an issue arises on a platform — an ad disapproval, an account flag, or a billing or tracking discrepancy with Google, Meta, or another network — we work through the proper support channels to resolve it on your behalf. Fridays are dedicated to this kind of technical support.

Confidentiality runs both ways and survives the engagement. We never sell, share, or distribute personal data, we operate within applicable privacy laws and each maison’s guidelines, and we never move a brand’s data without written permission.

Usually, yes. Brand assets are licensed to retailers with limited rights of use, and most authorized-dealer agreements require the brand’s written permission before assets or data go to a third party.

It begins with a conversation about your brand, your goals, and the houses you represent. From there we scope the right approach across websites, marketing, and strategy. Start with our contact form and we’ll take it from there.

Timely access to your materials, approvals, and the relevant accounts — such as social media, analytics, hosting, and domain access. The more complete the access, the faster we can move.